TwinCityCleaners.com

You spent a lot of time, energy and money selecting your wedding gown; your cherished possession. It reminds you of this special, joyous event in your lives together. Naturally, you want to preserve your gown at its loveliest; as it was on your wedding day. This is best accomplished by having it properly cleaned, repaired, pressed, and then preserved in our trademarked acid-free MuseumCareTM container. Call any of our stores and ask to schedule a FREE CONSULTATION. At the appointed time you will meet with one of our Wedding Gown Specialists who will assess your gown, answer your questions, quote the services you request.

It's best to clean and preserve your gown immediately after the wedding. Over time stains become more and more difficult to remove. The sooner it's properly cleaned and preserved, the better results you'll have. Unprotected, your gown will fade, turn yellow and latent sugar stains will appear as brown spots. Eventually, it can deteriorate and become brittle in areas.

When you wish to inspect your gown, simply open the box. You will NOT damage the gown or void any guarantee by opening the box! Family heirlooms are meant to be worn and enjoyed. After all, that's the reason you preserved it in the first place! Just be sure your hands and the surrounding areas are clean. We recommend using cotton gloves when handling your gown. If the gown is worn or handled significantly, we recommend having us re-clean it and repackage it. It is very important that your MuseumCareTM Chest be kept in a cool, dry place. Do NOT store it in the attic or basement. The attic heat can damage the fabric and basement dampness can cause mildew.

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Planning Ahead?! One thing you can do is to make arrangements with us before your wedding. Ask someone (Mom, Dad, maid of honor) to bring us your gown right after the wedding. We will start working on it while you're on your honeymoon! If that's not possible, we can arrange to have a carton labeled and ready for mail service pickup. We're here to help make your wedding gown the least of your worries!

We carefully inspect and prepare your bridal gown before cleaning. We check for spots, age, wear areas, any and all needed repairs; loose buttons or beads, open seams, tears, damaged zippers, etc., anything that should be fixed. Beads and other trims are tested for "clean-ability". Some preparation is done before cleaning. We remove embellishments like flowers or broaches and cover delicate beadwork so they don't become damaged during cleaning.

Your gown is then professionally spot cleaned and gently cleaned by itself in our machines programmed for wedding gowns. This is generally a shorter, cooler cycle than regular dry cleaning. Once it has been thoroughly cleaned it is checked again. If necessary it is post spotted, then skillfully hand pressed.

Any other finishing touches, like re-sewing buttons or trims, more repairs, etc., are done at this time. We then perform another complete inspection of your gown to insure that it is in as perfect condition as it can be and is ready for long-term storage.

Unlike most dry-cleaners, we encourage you to make an appointment with us to PERSONALLY inspect your gown BEFORE we package it. We want you to KNOW your gown is clean and ready for final packaging. No worrying about your gown and no surprises in the years to come!

Once you've inspected it and are satisfied that it is ready to be boxed, your gown is lightly steamed to reduce wrinkling, cushioned with special acid-free tissue to help retain the soft flow of the gown and carefully folded before it is placed in our trademarked MuseumCare™ acid-free storage box.

For that added touch of luxury and protection you may wish to upgrade your storage to include wrapping your gown in our custom made muslin wraps. Muslin has been used for ages as a preservative cover. In addition to the interior muslin, the outer carton is wrapped in another special 100% cotton outer cover. Twin City Cleaners includes these added protections as part of our Couture Preservation.

We guarantee you'll be impressed with the level of knowledge and attention to detail your gown is given. We think you're worth it.

Once your gown has been properly cleaned, repaired and pressed, the container is what keeps your gown in pristine condition through the years.

Several years ago, museum conservators met with representatives of commercial paper companies out of a concern about apparent deterioration (yellowing, brown spots, staining, streaking, friability, etc.,) of their textiles stored in standard cardboard boxes. After research and testing, they realized that those standard boxes had become increasingly acidic over time, causing the degradation and discoloration of the contents.

We suggest taking advantage of our FREE CONSULTATION with no obligation. Call or come by any of our locations during our regular business hours or call to make an appointment. One of our Associate Wedding Gown Specialists will be on duty to receive your gown.

Twin City Cleaners offers both pre-wedding and post-wedding services. We will prepare your gown for your bridal portrait, touch up the gown from any make-up stains or creases and have it 'perfect' for your perfect day. Delivery directly to your dressing location is available in the Triad with NO DELIVERY CHARGE. This ensures that your dress is in the best possible condition for your special day.

Getting Married Outside the Triad?
Don't worry! Twin City Cleaners accepts bridal gowns from all over the United States. If you're outside the Greensboro/Winston-Salem area, we offer reliable, safe shipping. We can supply you with a kit containing all of the materials you'll need to ship your gown safely to us. Just let us know what you need!

Your Guarantee Sticker on your MuseumCareTM Heirloom Box will read as follows:

100% INTERNATIONAL GUARANTEE AGAINST CARAMELIZED SUGAR STAINS OR YELLOWING OF GOWN.

RETURN YOUR GOWN TO ANY PARTICIPATING WEDDING GOWN SPECIALIST, WHO WILL INSPECT AND PRESS THE GOWN AT NO CHARGE. IMPROPER HANDLING OF THE GOWN WITHOUT THE SUPERVISION OF A WEDDING GOWN SPECIALIST MAY CAUSE DAMAGE AND COMPROMISE THE TRUE PRESERVATION OF YOUR GOWN

1-800-501-5505

Our Promise

Your Bridal Gown will be professionally cleaned and processed with the best professional techniques and carefully inspected.
It will be meticulously prepared and placed in a special MuseumCareTM quality storage container in a completely acid-free, lignin-free buffered environment. With proper care and storage, your bridal gown will remain beautiful for years.

Frequently Asked Questions

Will you package the gown without cleaning it?
Absolutely NOT! All gowns are thoroughly cleaned with the best technology available. Your wedding gown will be carefully cleaned to remove body oil and sugar stains. It is then inspected before placing it in our acid-free MuseumCareTM Heirloom Box. We do the entire cleaning & preservation process from start to finish ourselves; this is the only way we can ensure the best results. We encourage you to personally inspect your gown after we clean it. That way you know exactly how successful we were in removing any stains and repairing any beadwork.

How long does the cleaning & preservation process take?
We usually take 3-5 weeks. We take our time to make sure it will be as perfect as possible. Most gown fabrics require delicate stain removal. Let us know if you have special circumstances that require our immediate attention.

How much does it cost to clean and preserve my gown?
Our prices for wedding gowns vary, as it depends on style and fabrics. An average traditional synthetic Bridal Gown starts at $225.00. and averages $250.00 Silk gowns require a completely different process and are much more difficult to clean. Silk gowns start at $300.00 with an average gown being about $350. We'll be glad to quote you an accurate price during our FREE CONSULTATION. We consider our prices to be very reasonable because of the quality, knowledge and skill involved in cleaning your gown. The value of your preservation is what you get in service and workmanship and in the long run, how your gown will look for generations to come.

I have a vintage gown that has turned yellow and brown. Can it be restored?
YES! We have special chemicals and processes that can return vintage gowns to their original color. Call us or come by for a FREE CONSULTATION. We love doing vintage gowns, Christening gowns and vintage baby clothes.

All major Credit Cards accepted

Why a Professional Cleaner?
Wedding gowns are delicate. The beautiful laces, beading, fabrics and trims require special care by a skilled and professional dry cleaner. We have been trained by the Association of Wedding Gown Specialists and have years of experience, knowledge, and awareness in the cleaning of your bridal gown. We are dedicated to cleaning and preserving your precious bridal gown with the utmost care.

We are proud members of the following Local and National Associations:

International Fabricare Institute

North Carolina Association of Launders & Cleaners

Association of Wedding Gown Specialists

Winston Salem Chamber of Commerce